Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website.
| Author | |
|---|---|
| Abstract | :
With the rise in popularity of Web 2.0 technologies, the sharing of patient experiences about physicians on online forums and medical websites has become a common practice. However, negative comments posted by patients are considered to be more influential by other patients and physicians than those that are satisfactory. |
| Year of Publication | :
2018
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| Journal | :
Journal of medical Internet research
|
| Volume | :
20
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| Issue | :
1
|
| Number of Pages | :
e35
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| Date Published | :
2018
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| ISSN Number | :
1439-4456
|
| DOI | :
10.2196/jmir.8223
|
| Short Title | :
J Med Internet Res
|
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